Privacy Policy

1. Information We Collect

Personal Information

When you use BacklinkGuide, we collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, company details
• Payment Information: Billing address, payment method details (processed securely by our payment partners)
• Service Data: Website URLs, anchor text, content requirements, order specifications
• Communication: Messages, support tickets, and feedback you provide

Automatically Collected Information

• Usage Data: How you interact with our platform, pages visited, features used
• Technical Data: IP address, browser type, device information, operating system
• Cookies: We use essential cookies for platform functionality and security

2. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To process orders, manage your account, and provide customer support
• Platform Improvement: To enhance our services, develop new features, and optimize user experience
• Communication: To send order updates, service announcements, and respond to your inquiries
• In-House Marketing: To send you relevant offers, SEO tips, and platform updates (you can opt-out anytime)
• Security: To protect against fraud, unauthorized access, and ensure platform security
• Legal Compliance: To meet legal obligations and enforce our terms of service

3. In-House Marketing

We may use your information for our internal marketing purposes, including:

• Personalized email campaigns about new features and services
• SEO tips and industry insights based on your order history
• Special offers and promotions relevant to your business needs
• Platform updates and educational content

You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting our support team.

4. Data Security

We implement robust security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• Secure payment processing through PCI-compliant partners

5. Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Request deletion of your personal information
• Opt-out of marketing communications
• Export your data in a portable format
• Withdraw consent where processing is based on consent

6. Data Retention

We retain your personal information only for as long as necessary to:

• Provide the services you requested
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records as required by law

7. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us: